Returns and Cancellations

100% Satisfaction Guarantee

We are so confident you will love our Jollies sweets products that you can return anything ordered within 7 days if not 100% satisfied.

Should you wish to return a purchase within 7 days, please contact us first. Please quote your order number and reasons for return and await a reply from us with confirmation.

We will be happy to refund or exchange any product, for any reason, provided it is in good / re saleable condition. You are obliged to take reasonable care of the goods whilst in your charge. On satisfactory return, we will refund your payment through the same payment method used to purchase the products.

Refund Of Delivery Charge

We will refund your original delivery charge plus the return delivery charge when a product is faulty, damaged or incorrectly shipped. However if the return is an unwanted product, we will not be liable for the direct cost of return.

Cancellation Policy

You have the right to cancel an order within 7 days from the date of ordering. If we have not yet despatched the goods we will cancel your order and refund your payment.

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